Middlebranch Auto Services Inc

Christopher Germak a year ago

Brakes, water pump and belt, lots of work but very reasonable price and good quality work each time. I always know I will get an honest estimate. they usually tell me what is not needed instead of inflating things.

Chris Marks 2 years ago

They got my starter installed within hours when other shops in the area told me it would be at least a week. Very reasonable price. This will be my new go to mechanic. Beyond 5 stars.

Tim Hinchliffe 5 years ago

If you want poor customer service this is the place to go. Talking with the receptionist was nothing short of rude. I had my vehicle towed to middle branch auto because of a low charged battery and bad starter. The battery light had been on for a couple of years due to a computer issue per another mechanics diagnosis. When asked about the battery light I told the receptionist not to worry about it as it was a separate issue. They replaced the starter and I received a new battery which worked fine. When I picked up my truck 3 new lights were on, 1) ABS 2) parking brake 3) traction control. When I called and explained that these warning lights were new I was met with resistance. The receptionist argued with every point I previously made and stated that the light was on when they received it, in other words calling me a lier. She also disputed what the other mechanics diagnosis was wrong and said the repair would be $400-$500. I was furious. I picked up my truck and there was never an apology for any misunderstanding or how things were even communicated. This was an awful experience and I was happy to take my business elsewhere!

Danilo Mori 6 years ago

My experience with Middlebranch Auto was nothing but positive. They fixed my car in less than 1 day (and there was a lot to fix on it). The car now runs very smoothly. Prices are very honest. They also fixed the driver seat without me having asked (thank you!). Kim the office employee, is very nice and kind, and I really appreciate doing business with them. Highly recommended!

Rachael Shonk 7 years ago

Kim and Bruce are amazing and truly great people! I have been using them for 7 years and do not trust anybody else with repairs on my car! Mom and pop pricing with dealership garage attention to detail.